Terms of Service

1. Who provides Pabyo

Pabyo is provided as an independent digital service (“Pabyo”, “we”, “us”). You can contact us at support@pabyo.app.

2. Eligibility and accounts

You must be at least 18 years old to use Pabyo. Accounts for anyone under 18 are not permitted.

You are responsible for accurate account information, protecting your sign-in credentials and activity performed through your account. Do not share access in a way that bypasses plan limits or security controls.

3. Account and Studio access

Create a Pabyo account to access the free course. To use Pabyo Studio, choose a membership plan and complete payment through Stripe. Paid Studio access is activated after payment is confirmed.

4. Plans, prices and balance

• The Pabyo plan costs EUR 85 per month: EUR 35 for the subscription and EUR 50 added to your Pabyo balance. The displayed price is the final amount charged by Pabyo and includes VAT where applicable. Pabyo does not add a separate VAT charge at checkout.
• Subscriptions renew automatically each month until cancelled.
• You may cancel in Pabyo Settings. Cancellation stops the next renewal; paid access continues until the end of the current billing period.
• Each successful initial or renewal payment adds EUR 50 to your Pabyo balance.
• Generations using your own Kie or WaveSpeed API account are charged directly by that provider, separately from your Pabyo membership and balance. Displayed provider costs are estimates.
• Pabyo balance pays for Pabyo IMG, supported GPU work and Pabyo-provided generation for ComfyUI and advanced AIOFM workflows. In a BYOK recreation workflow, Pabyo IMG supporting frames use Pabyo balance, while Seedance generation uses your connected provider account.
• For existing accounts using Pabyo-provided provider access, the applicable generation costs are deducted from Pabyo balance as shown before confirmation. Additional Agent usage uses Pabyo balance only if you opt in after included usage is exhausted. Availability and prices are shown in Studio before confirmation.
• Unused balance rolls over to future months and does not expire.
• Balance has no cash value, is not transferable unless Pabyo expressly allows it, and cannot be redeemed for money.

Stripe or another payment processor may process payments, invoices, refunds and chargebacks. Its checkout terms and privacy information also apply to the payment transaction.

5. Withdrawal and refunds

If you are an EEA or UK consumer, you generally have a statutory right to withdraw from a distance service contract within 14 days after the contract is concluded, subject to applicable exceptions. To exercise that right, send a clear statement of your decision to support@pabyo.app before the withdrawal period ends. You may use the optional notice below, but using it is not compulsory. Include enough information to identify your contract.

Cancelling automatic renewal in Pabyo Settings stops future renewals. It does not, by itself, request statutory withdrawal or a refund for the current period.

If you expressly request services to begin during the withdrawal period, applicable law may allow a proportionate charge for services supplied before you withdraw. Starting to use Pabyo or accepting these Terms does not, by itself, waive your statutory withdrawal rights. Any exception for fully performed services or digital content applies only where all applicable legal conditions are met, including the required prior express consent, acknowledgement and contract confirmation.

Where a statutory withdrawal entitles you to reimbursement, we will reimburse the amount due without undue delay and no later than 14 days after being informed of your decision, using the original payment method unless you expressly agree otherwise, without a reimbursement fee. Any lawful deduction for services already supplied will be explained.

Outside mandatory rights, completed provider work, consumed Pabyo balance and successfully delivered outputs are normally non-refundable. Technical failures are handled under the balance/refund safeguards shown in the product or required by law. Charges paid directly to your own generation provider are handled by that provider under its terms and applicable law. Nothing in this section limits your mandatory consumer rights, including remedies for a service that does not conform to the contract.

To: Pabyo — support@pabyo.app

I/We hereby give notice that I/we withdraw from my/our contract for the following service:
[Service or membership]

Contract/order date: [Date]
Consumer name(s): [Name]
Consumer address(es): [Address]
Account email or order reference: [If available]
Date of notice: [Date]
Signature(s): [Only if submitted on paper]

Delete whichever of “I/We” and “my/our” does not apply.

6. Your content and permissions

You keep ownership of content you upload and outputs to the extent permitted by law. You grant Pabyo a limited licence to host, process, transform and transmit your content only as needed to provide, secure and improve the service.

You must have all rights and licences required for uploaded images, videos, audio, prompts, Characters and requested outputs. Pabyo permits fictional AI Characters only. You may not use an identifiable real person’s face, body, voice or other likeness as a Character, identity reference, training input, replacement target or requested output. This prohibition applies even where you claim to have that person’s consent and includes celebrities, public figures and private individuals.

7. AI outputs and disclosure

AI systems can produce inaccurate, unexpected or similar outputs for different users. You must review every output before publishing or relying on it. Pabyo does not promise that an output is unique, error-free, suitable for a particular platform, or free of third-party claims.

Every AI-generated or materially AI-manipulated image, video or audio that you publish on social media, in advertising or through another public channel must be clearly and conspicuously disclosed as AI-generated or AI-manipulated at or before the audience’s first exposure. You must also follow all additional disclosure, labelling and provenance requirements imposed by applicable law, including the EU AI Act where applicable, and by the destination platform. Do not remove or obscure AI labels or provenance information required by applicable law or the destination platform. Clean export removes embedded file metadata and may also remove provenance or content credentials; it does not guarantee their preservation or replace your disclosure obligations. If required provenance would be removed, do not use that export for the intended destination.

8. Acceptable use

You must follow the Acceptable Use Policy. Pabyo does not offer or permit face swapping, real-person likeness generation, real-person or voice impersonation, deepfakes, NSFW generation, fraud or deceptive manipulation.

9. Availability and changes

We aim to keep Pabyo available, but AI providers, hosting, storage and network services can fail or change. We may perform maintenance, replace a model or provider, or modify a feature where reasonably necessary for security, legality, quality or availability. We do not guarantee uninterrupted service.

10. Suspension and termination

We may restrict or terminate access where reasonably necessary to address fraud, security risk, unlawful activity, serious policy violations, payment failure or harm to other users or the service. Where practical, we will provide notice and a way to appeal by email.

11. Liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including mandatory consumer rights. To the maximum extent permitted by law, Pabyo is not liable for indirect or consequential loss, lost profit, lost opportunity, platform enforcement against content, or loss caused by content you supplied or published.

12. Changes and contact

We may update these Terms when the product, law or billing model changes. Material changes will be communicated through the service or account contact where required. Questions can be sent to support@pabyo.app.